Overview

After you upgrade ListMananger, it can happen that the LM service does not restart because it failed to resolve the activation code.

Solution

This issue can be resolved by the following the steps below:

1. Manual Database Upgrade
2. Manual License Activation

Manual Database Upgrade

Refer to the following article to manually upgrade the database:

• ListManager - Manually Upgrade the Database

Manual License Activation

Refer to the following article for steps for manual license activation:

• LM Error: "Running in 'disabled' mode because of license code problems." Requires Manual Activation

Testing

Once the above steps are executed, users should be able to start the ListManager service without activation code errors.

Related Articles

• Upgrade Lyris LM to the Latest Version With an Existing License
• How to Activate ListManager Without Internet Access or Behind a Firewall or Internet Proxy